Connect webroot with Autotask PSA on site level
The information we need: Username is the email address of the user. Password is the password of the user. Client Id is the unique id assigned to the client application. Client Secret is the password for authorizing the client application. Scop...
Bill your Veeam tenants in Autotask with Powershell and Goolash
It's now easier than ever to manage billing for all your 3rd party suppliers using our generic CSV import tool. Although most suppliers can offer you a CSV file out of the box, some might need a little extra help. In this post we'll show you how t...
Connect Bitdefender Gravityzone with Autotask PSA
The information we need: API Key Your Company ID Log in to the Bitdefender console. https://cloudgz.gravityzone.bitdefender.com/# goto "My Account" under user settings Create a new API: Create new API key Search the Company ID: Copy the API and Co...
Connect Sophos Cybersecurity for MSP with Autotask PSA
The information we need: You company ID Client Secret Log in toSophos Central dashboard https://cloud.sophos.com/ goto "API Credentials Management" under Global settings Create new API key: Select Role: Service Principal ReadOnly or Service Princi...
Connect Datto RMM with Autotask PSA
The information we need: API Key API Secret Key API URL Log in to the Datto RMM console. goto "Users " under settings Create a new API user: Create new API key Copy the API , secret key and URL to Goolash: https://app.goolash.io/clientcredentials/...
Manage Microsoft not for profit licenses
We are aware that Microsoft sometimes uses the same license SKU for nonprofit organizations as they do for commercial licenses. With the Autask service override, you have the possibility to set the correct license for this customer. In Goolash you...
Creating a new contract
You can ask Goolash to create a brand new contract after selecting the Autotask account in the previous step. Select the No Contract (1) option and press the Next (2) button. On the next page, choose Create a new contract (1) and press...
How to manage Acronis Cyberprotect licenses with the Goolash generic import engine.
Export the license information from Acronis cyberprotect In Acronis go to Reports: Generate the report. Delete the first 8 rows and clean up the data if needed. Import the data into Goolash.
Hide contracts on the overview page!
You can now hide contracts that are no longer being used or should not be synced at all, so they don't get in your way. Open up a contract and check the checkbox next to Hide contract. If you need to access it again at a later time, you can alway...
Connect Altaro Cloud management with Autotask PSA
The information we need: Report API link API Key Log in to the Altaro console. https://manage.altaro.com/ Open Altaro VM Backup: Open Export itemized Billing report under Usage Details: Generate report API link: Copy the Report API link and API K...
Copaco 2tcloud billing integration
For Goolash there is a native billing integration with Copaco 2tcloud. To enable this get in touch with us via chat or mail support@zomentum.com Receive API key Login to: https://2tcloud.supportcenter.services/ Open profile settings Copy the ...
Connect Allocloud with Autotask PSA
The information we need: URL API Key Log in to the Allocloud partner account. Copy the URL Generate API key: Open: Config - Advanced - Account Details. Generate new API key: Add URL and API key to https://app.goolash.io/clientcredentials/
Bundle your IT services in your Autotask contracts
In case you are unfamiliar with service bundles, they allow you to bundle multiple services in your Autotask contracts so they show up as a single item with a single price. You might consider using Service Bundles to offer various tiers of service...
I've changed the name of an Autotask service but can't see this change in the mapping configuration in Goolash.
The list of services is cached, it won't change immediately. To reflect the new services immediately you need to save the mapping in the backend Goolash will resync all services.
Microsoft New commerce edition
Microsoft has announced a change in how customers purchase and manage their licenses through their Cloud Solution Provider (CSP) Program. The program is called Microsoft New Commerce, or NCE. Microsoft intends to reduce complexity and provide cost...
