Autotask PSA integration

Datto Autotask PSA integrations

Connect webroot with Autotask PSA on site level

The information we need: Username is the email address of the user. Password is the password of the user. Client Id is the unique id assigned to the client application. Client Secret is the password for authorizing the client application....

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By Jef Bogaerts

updated about 1 year ago

Bill your Veeam tenants in Autotask with Powershell and Goolash

It's now easier than ever to manage billing for all your 3rd party suppliers using our generic CSV import tool. Although most suppliers can offer you a CSV file out of the box, some might need a little extra help. In this post we'll show you how...

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By Jef Bogaerts

updated over 1 year ago

Connect Bitdefender Gravityzone with Autotask PSA

The information we need: API Key Your Company ID Log in to the Bitdefender console. https://cloudgz.gravityzone.bitdefender.com/# goto "My Account" under user settings Create a new API: Create new API key Search the Company ID: Copy the API and...

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By Jef Bogaerts

updated 12 months ago

Connect Sophos Cybersecurity for MSP with Autotask PSA

The information we need: You company ID Client Secret Log in toSophos Central dashboard https://cloud.sophos.com/ goto "API Credentials Management" under Global settings Create new API key: Select Role: Service Principal ReadOnly or Service...

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By Jef Bogaerts

updated 11 months ago

Connect Datto RMM with Autotask PSA

The information we need: API Key API Secret Key API URL Log in to the Datto RMM console. goto "Users " under settings Create a new API user: Create new API key Copy the API , secret key and URL to Goolash:...

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By Jef Bogaerts

updated 12 months ago

Manage Microsoft not for profit licenses

We are aware that Microsoft sometimes uses the same license SKU for nonprofit organizations as they do for commercial licenses. With the Autask service override, you have the possibility to set the correct license for this customer. In Goolash you...

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By Jef Bogaerts

updated 10 months ago

Creating a new contract

You can ask Goolash to create a brand new contract after selecting the Autotask account in the previous step. Select the No Contract (1) option and press the Next (2) button. On the next page, choose  Create a new contract   (1)  and press...

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By Jef Bogaerts

updated 11 months ago

How to manage Acronis Cyberprotect licenses with the Goolash generic import engine.

Export the license information from Acronis cyberprotect In Acronis go to Reports: Generate the report. Delete the first 8 rows and clean up the data if needed. Import the data into Goolash.

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By Jef Bogaerts

updated 11 months ago

Hide contracts on the overview page!

You can now hide contracts that are no longer being used or should not be synced at all, so they don't get in your way.  Open up a contract and check the checkbox next to Hide contract. If you need to access it again at a later time, you can...

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By Jef Bogaerts

updated 10 months ago

Connect Altaro Cloud management with Autotask PSA

The information we need: Report API link API Key Log in to the Altaro console. https://manage.altaro.com/ Open Altaro VM Backup: Open Export itemized Billing report under Usage Details: Generate report API link: Copy the Report API link  and API...

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By Jef Bogaerts

updated 10 months ago

Copaco 2tcloud billing integration

For Goolash there is a native billing integration with Copaco 2tcloud. To enable this get in touch with us via chat or mail support@zomentum.com Receive API key Login to: https://2tcloud.supportcenter.services/ Open profile  settings  Copy the ...

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By Jef Bogaerts

updated 9 months ago

Connect Allocloud with Autotask PSA

The information we need: URL API Key Log in to the Allocloud partner account. Copy the URL Generate API key: Open: Config - Advanced - Account Details. Generate new API key: Add URL and API key to https://app.goolash.io/clientcredentials/

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By Jef Bogaerts

updated 10 months ago

Bundle your IT services in your Autotask contracts

In case you are unfamiliar with service bundles, they allow you to bundle multiple services in your Autotask contracts so they show up as a single item with a single price. You might consider using Service Bundles to offer various tiers of service...

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By Jef Bogaerts

updated 10 months ago

I've changed the name of an Autotask service but can't see this change in the mapping configuration in Goolash.

The list of services is cached, it won't change immediately. To reflect the new services immediately you need to save the mapping in the backend Goolash will resync all services.

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By Jef Bogaerts

updated 9 months ago

Microsoft New commerce edition

Microsoft has announced a change in how customers purchase and manage their licenses through their Cloud Solution Provider (CSP) Program. The program is called Microsoft New Commerce, or NCE. Microsoft intends to reduce complexity and provide cost...

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By Jef Bogaerts

updated 8 months ago