Microsoft has announced a change in how customers purchase and manage their licenses through their Cloud Solution Provider (CSP) Program. The program is called Microsoft New Commerce, or NCE. Microsoft intends to reduce complexity and provide cost savings for long-term commitments.
As an MSP you will now have 3 billing terms with NCE:

1-Month subscription

12-Month subscription

36-month subscription

Billing Terms








Microsoft NCE gives you another advantage: you now have the possibility to combine subscriptions based on the commitment terms.
This adds an extra layer of complexity in managing the contracts/agreements as an MSP.

This means that partners need to map the same M365 product to different services based on term duration. For example:

  • Microsoft 365 Business with 1 year commitment maps to Service M365 Business (Yearly)

  • M365 Business with 1 month commitment maps to Service M365 Business (Monthly) 

Zomentum Connect solves this complexity for you.

How to switch from Microsoft CSP to NCE?

  • Open Microsoft contract of your customer.

  • Click “Enable NCE support” button

    • Acknowledge the change! Please be aware this change can’t be reverted once you press “Yes”.

      We automatically calculate the plan and show it in the overview table:

    • Based on this information Zomentum Connect automatically calculates the plan.
      You can check and change this if needed in Configure section:

    • When activating Microsoft NCE you need to configure the service global mapping: